Opening hours: Mon-Fri (9AM-1PM/1:30PM-5:30PM) Telephone: 01254 238823 Address: 20 Station Road, Huncoat, BB5 6LS

Refund and Return Policy

At Huncoat Pharmacy, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Eligibility for Returns
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Process
To initiate a return, please contact our customer support team at support@huncoatpharmacy.com within 30 days of receiving your order. We will provide you with instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

4. Non-Returnable Items
Some items are non-returnable, including:

  • Opened medications
  • Personal care items
  • Gift cards

5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Changes to This Policy
We may update our Refund and Return Policy from time to time. Any changes will be posted on this page.